Privacy Policy

This Privacy Policy explains how Ocean2Fish collects, uses, maintains, and does not disclose information obtained from users of the website www.ocean2fish.com and its mobile application, as well as any related or linked Ocean2Fish sites.

1. Personally Identifiable Information

We collect personally identifiable information from users in a variety of ways, including when users visit our sites, register, place an order, fill out a form, or interact with any feature or resource available on our site. We may ask users for a name, email address, mailing address, phone number, and ID number, among other details. We collect this information only when users voluntarily provide it to us.

2. Non-Personally Identifiable Information

We collect non-personal information about users when they interact with our website. This may include browser name, device type, and technical information about users connecting to our site, such as operating system and Internet service provider, among other similar details.

About the ordering process. Ocean2Fish handles order delivery to the locations customers request, provided they fall within the territory covered by our distribution network. We also handle deliveries of orders from our local stores for pickup (Take Out) requests.

3. How We Use Information

Ocean2Fish collects and uses users' personal information for purposes including:

• Processing your orders of our products.
• Improving customer service — the information you provide helps us respond to service requests and support needs more efficiently.
• Improving our site — we may use your feedback to improve our products and services.
• Processing payments — we may use your email address to send information and updates about your purchase, and to respond to your questions and requests.

4. Protecting Your Information

We use appropriate collection, storage, and processing practices, along with security measures, to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site.

5. Sharing Your Personal Information

Ocean2Fish does not sell or rent user information to third parties. We may use third-party service providers to help operate our business, our sites, or activities on our behalf, and may share your information with them for those limited purposes where you've given us permission.

6. Violations of These Terms

If a user fails to comply with our Terms and Conditions, this Privacy Policy, or our Cookie Policy, Ocean2Fish may take action it deems appropriate to address the misuse — including suspending access to the website and mobile app, blocking computers using the offending IP address, contacting the user's Internet service provider to request a block, and/or pursuing legal action.

7. Changes to This Privacy Policy

Ocean2Fish may update this privacy policy at any time by revising the update date. It is each user's responsibility to review this policy periodically and stay aware of any changes.

8. Your Acceptance of These Terms

By using the Ocean2Fish website or mobile app, you accept this privacy policy. If you do not agree, please do not use them.

Contact

If you have questions about this privacy policy or our practices, contact us at:

Ocean2Fish
11780 North Kendall Dr, Miami, FL 33186
info@ocean2fish.com

Cookie Policy

Last updated: August 2022